A software request policy outlines the guidelines and procedures for requesting new software to be acquired by Mobysoft. Here is an example of a software request policy:
Purpose:
The purpose of this policy is to establish a consistent process for requesting new software to be acquired by our organization.
Software Request Process:
a. Any employee or department that requires new software must submit a formal request to the IT department. The request should include the following information:
Name and description of the software
Purpose of the software
Justification for why the software is needed
Estimated budget for the software
Any potential impact on existing systems
Timeline for implementation
b. The IT department will evaluate the request and determine if the software meets the organization's needs and requirements. If the software is deemed necessary, the IT department will initiate the procurement process.
c. If the software requires custom development, the IT department will work with the requesting department to create a detailed project plan, including project scope, timeline, and cost estimates.
d. The IT department will oversee the development or procurement of the software and will provide regular updates to the requesting department.
e. Once the software is completed or acquired, the IT department will perform testing and provide training to end-users.
Approval Process:
a. All software requests must be approved by the appropriate department head or supervisor.
b. Requests for custom software development must be approved by the IT department and the requesting department's leadership.
Budget:
a. All software requests must include an estimated budget for development or acquisition.
b. The IT department will evaluate the request and determine if the budget is reasonable and if funding is available.
c. If funding is not available, the IT department will work with the requesting department to identify alternative funding sources or adjust the project scope.
Maintenance and Support:
a. The IT department will provide ongoing maintenance and support for all software developed or acquired by the organization.
b. Requests for modifications or updates to software must be submitted through the same process as the original request.
Exceptions:
a. Exceptions to this policy may be granted on a case-by-case basis with the approval of the IT department and the appropriate department head or supervisor.
b. Exceptions must be justified and documented.
This software request policy is designed to ensure that all software development and acquisition requests are evaluated consistently and thoroughly to ensure they meet the needs and requirements of the organization